Jewelry & Watch FAQs

Find answers about shopping with Skeie's Jewelers, visiting our Eugene showroom, custom jewelry and getting help with your purchase.

Where is Skeie's Jewelers located?

Visit us at 10 Oakway Center, Eugene, Oregon 97401. For directions or help planning a visit, contact our team.

How can I contact your team?

Call 541-345-0354 or use our contact page for questions about jewelry, watches, availability and services.

How do I order a watch marked “Call to Order”?

Please contact our watch specialists with the brand and model reference. Our team will confirm availability and discuss the next steps for your purchase. Browse our luxury watches to find a model you would like to discuss.

Can you help me choose an engagement ring?

Our bridal team can help you explore settings, natural and lab-grown diamonds, and custom design options. Visit our engagement ring page or schedule an appointment.

Do you create custom jewelry or redesign heirlooms?

Yes. Our in-house designers and jewelers work with clients on custom engagement rings, one-of-a-kind jewelry and heirloom redesigns. Learn about our custom design process and arrange a consultation to discuss your piece.

Do you offer jewelry repairs?

Our team can assess jewelry for services such as ring sizing, stone setting, polishing, clasp replacement and restoration. The work, estimate and timing depend on the piece. See our jewelry services or contact us before your visit.

Do you offer jewelry appraisals?

We offer jewelry appraisal services. Please visit our appraisal services page or contact our team to discuss your item and appraisal needs.

Where can I find shipping and return information?

Review our shipping policy and refund policy for the current terms and any exclusions that apply to your purchase. Please contact us if you need clarification before ordering.

How do I book an appointment?

Use our appointment booking page to arrange a visit with our team.