Contact Us
Contact Information
Hours: Tues. - Fri. 11:00am - 6:00pm
Sat. 11:00am - 5:00pm
Send Us an Email: questions@skeies.com
How Can We Help?
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Repair Intake status: Open
Turn Around Time: 6-8 weeks.
*Turn around time can vary depending on item*
We offer on-site appraisals of jewelry pieces for insurance and replacement purposes.
Since we're located in Eugene, Oregon, we do NOT charge sales tax. The prices you see are the prices you pay!
All orders ship with UPS or Fedex. Call us at 541-345-0354 if you require next day shipping (additional fees apply). Please allow 1-2 days to process your order and prepare shipment. We only ship to addresses within the United States. We are unable to process orders shipped to package forwarding services at this time. View Full Shipping Policy
Shipping Costs:
$0.00-$50.00 - $10.00 Flat Rate Shipping
$50.00-$500.00 - $25 Flat Rate Shipping
$500.00 and above - Free Shipping
$0.00-$5000.00 - $50 Express Shipping
$5000.00 and above - $100.00 Express Shipping
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. View Full Refund Policy